The Platform
The executive operating system for hotel technology leadership.
Executive advisory, proprietary methodology, AI, benchmarking, and software — helping independent luxury hotels make better technology investment decisions throughout their digital transformation journey.
Five questions every hotel executive should be able to answer with confidence.
Everything we build answers one or more of these.
Are we investing in the right technology?
Are we maximizing what we already own?
What should we improve next?
What business outcome will each investment deliver?
How do we measure success?
Every feature follows these principles.
Business Before Technology
Never recommend technology first. Understand the business objective. Technology supports the objective.
Optimize Before Replacing
New technology is never the default answer. Always maximize current investments before recommending replacement.
Executive First
Every recommendation should make sense to a GM, COO, or Owner. Avoid technical jargon unless necessary.
Vendor Neutral
Never recommend products because of partnerships. Recommendations must be based on the hotel's goals and maturity.
AI Supports Decisions
AI does not replace consultants. AI accelerates analysis and improves decision quality.
Measure Everything
Every recommendation should have measurable business outcomes.
From free curiosity to ongoing executive governance.
HOTEL TECH360™ Executive Review
Generate qualified leads.
Prospects.
Free
TECH360™ Technology Investment Blueprint
Deliver an actionable executive strategy.
Independent luxury hotels.
$995 (subject to validation)
Executive Blueprint Plus
Add consultant validation to the Blueprint.
Independent luxury hotels wanting a reviewed, not just generated, strategy.
$2,495 (subject to validation)
TECH360™ Executive Workspace
Become the hotel's digital technology office.
Paid clients.
Monthly or annual subscription
Executive Advisory
Accelerate implementation.
Hotels requiring strategic guidance.
Engagement-based
Fractional Technology Leadership
Provide executive technology leadership without hiring a full-time CIO.
Ownership groups and management companies.
Monthly retainer
Annual Executive Benchmark
Measure progress and refresh the strategy.
Existing clients.
Annual
Five numbers every executive can track.
Implemented
Executive Confidence Index
Overall confidence in the hotel's technology decisions, derived from assessment section scores.
Implemented
Operational Friction Index
How much the technology maturity vs. resilience gap is slowing operations.
Planned
Business Alignment Index
How well technology investment maps to stated business goals.
Planned
Guest Intelligence Index
Composite of guest profile maturity, guest data health, and guest journey maturity.
In progress
Technology Investment Optimizer
Projected return and priority ordering across a portfolio of initiatives, accounting for dependencies.