RiskProtects arrivals
Write a fallback for the digital key
Protects arrivals if the system fails.
Next stepWrite it with Front Office and Engineering.
HighAcceptDeclineSet aside
Keyline recommendations
Know what is worth doing, and what it is worth.
Every recommendation says what it is worth, what it is based on, how sure Keyline is and what it could not establish. A person accepts it, declines it or sets it aside. Nothing changes until someone decides.
Where the value is
Money first, then what protects the guest day. Each line shows its basis, so a figure is never a guess.
Money
$12,500 a year across 4 recommendationsGrand Harbour Hotel sample data| Recommendation | Worth | How sure | Based on | Not established | Your decision |
|---|---|---|---|---|---|
| ConsolidationKeep one guest-messaging tool, not twoOwner: IT Manager | $5,200a year | High |
| Nothing missing | AcceptDeclineSet aside |
| RenewalRenegotiate the PMS renewal before the notice dateOwner: IT Manager | $3,800a year · notice by Oct 15, 2026 | Medium |
| No competing offer is recorded. | AcceptDeclineSet aside |
| SavingsRelease CRM seats nobody usesOwner: Sales Manager | $2,100a year | Medium |
| Use in the last 30 days is not recorded. | AcceptDeclineSet aside |
| SavingsDrop the spa booking add-on that is marked unusedOwner: Spa Manager | $1,400a year | Low |
| Whether the Spa team still needs it. | AcceptDeclineSet aside |
Protect the guest day
4 things that put arrivals or rooms at riskOperationsHappening now
Three arrivals are close and their rooms are not ready
Protects arrivals: these guests would wait at the desk.
Next stepMove two attendants to those rooms first.
HighAcceptDeclineSet aside
OperationsRepeat fault
Room 304’s air conditioning has failed three times this month
Protects the room: it is held each time it fails.
Next stepPlan a replacement instead of a fourth repair.
MediumAcceptDeclineSet aside
OperationsBalance the day
Two attendants are over their target and two are under
None: guests do not see it, rooms finish sooner.
Next stepMove four rooms from the over-target pair.
HighAcceptDeclineSet aside
Your Monday brief, for your part of the hotel
Keyline reads the same records for everyone and gives each leader the few things that are theirs, with the guest impact stated, so the day is not disrupted to fix it.
Operations leadership · 4 things need you
Grand Harbour Hotel sample dataThree arrivals are close and their rooms are not ready
- Rooms 305, 311 and 412 are still being cleaned or inspected.
- Arrivals are due within the hour.
Next stepMove two attendants to those rooms first.
Write a fallback for the digital key
- No manual procedure is recorded.
- The system is critical to check-in.
Next stepWrite it with Front Office and Engineering.
Room 304’s air conditioning has failed three times this month
- Three repair jobs on the same unit in 30 days.
- Parts cost is rising with each repair.
Next stepPlan a replacement instead of a fourth repair.
Two attendants are over their target and two are under
- Planned credits exceed two attendants’ own targets.
- Two others are well under.
Next stepMove four rooms from the over-target pair.
Every line answers four questions
- What is it worth?Money a year, a date, or a risk closed. A figure appears only where the records support one.
- How sure is it?High, medium or low, from how much of the evidence is on record.
- What is it based on?The contract, ticket, plan or usage record behind it, one click away.
- What is not known?Listed on the line. Unknown stays Unknown.
What Keyline recommends
Ranked by fixed weights and rules. A language model only rewords, and only when a provider is configured. A person decides.
- RenewalA renewal decision with the date, performance and terms recorded; the posture is Renew, Renegotiate, Replace or not enough recorded.
- ConsolidationDuplicate platforms in one category, shown with the vendors and contracts the hotel has recorded for each.
- SavingsA saving only where the records support a figure, with its basis stated; where they do not, no figure is shown.
- RiskSomething missing or happening now, such as no backup or a repeat failure, with severity, who to tell and affected systems.
- BudgetA missing recurring cost, price increase, unfunded project or overrun, each with its evidence status and links.
- ProjectA project or objective with no funding recorded against it, linked to the budget line and the evidence behind the finding.
- Group purchasing price PlannedCompare your contracts with group purchasing prices once your provider’s prices are loaded.
See it in the product
This is the product’s own view, with sample data. Each finding says what happened, what it affects, what is needed and the next step.
The best technologies are the ones that save time by driving efficiency, without disrupting the guest experience.
See it on your hotel’s own records
Bring one renewal or one outage to the demo and see what Keyline reads from it.