Which rooms are ready?
Rooms by floor, coloured by state, with released and held rooms clear.
Front office and front desk
Know which rooms are ready, log a guest request once and follow it to the end, without calling the floor.
Questions HTMS™ answers for the front office
Has this request already been logged?
A guest request is named by place and checked against the open ones before it is added.
Who has it, and when is it due?
Each request has an owner and a due time, and the desk can see where it stands.
What do we know about this guest?
Names and preferences are visible to every role; messages and notes go only to the front desk, operations managers and administrators.
What you see first
Your workspace opens on the rooms and the requests that need the desk.
- Rooms by floor
- Open guest requests
- Rooms held and released
- Arrivals due
- Guest preferences
See HTMS™ from the front desk
The demo logs a request, checks for repeats and follows it to the end.