Support
You will not be left alone with a login.
Within one business day of buying, the Techorph team calls you, confirms what you bought and starts onboarding. We are hotel technology people, so the conversation starts from how your hotel runs, not from the software.
What happens after you buy
We call you
The Techorph team contacts you and confirms the products you bought.
We learn your hotel
Department by department: how each team works, the technology you run, your budget, vendors and contracts.
We check the picture
Your scores are validated against your own records before anyone relies on them.
We launch with you
A guided launch, so each department opens HTMS™ to its own work and not an empty screen.
What buyers ask before they commit
Is onboarding extra?
Onboarding is required and billed once per property, with your first payment: $1,295. It is not a monthly fee.
Which languages do you work in?
English, Spanish and French. Assessments, reports and roadmaps are written in the language your leadership team uses.
What if we run a different PMS?
Tell us which one. We have an open API and can connect to your PMS provider. See the PMS connections.
See what onboarding looks like for your hotel
Book a demo and we will walk through it for your property.