Techorph HTMS™

Gestão de tecnologia

Conheça cada sistema, contrato e dólar.

Um só lugar para saber o que o hotel opera, quem dá suporte, quanto custa e o que fazer a seguir, para a liderança decidir com evidências e não por suposição.

US$ 250por hotel/mês

A lista detalhada de recursos é exibida em inglês.

HTMS™ financials view: spending outlook against budget, CAPEX and OPEX split, forecast by year and the five-year replacement exposure.
Tela de exemplo · dados de amostra do Grand Harbour Hotel

Veja em ação

HTMS™ system flows graph: hotel systems as nodes, with data flows, dependencies and unmapped endpoints between them.
Tela de exemplo · dados de amostra do Grand Harbour Hotel
HTMS™ technology scores with the evidence behind each result.
Tela de exemplo · dados de amostra do Grand Harbour Hotel

O que está incluído

Cada linha descreve o que o produto faz hoje.

Disponível
Incluído no produto.
Acesso antecipado
Desenvolvido e disponível para o seu hotel, ainda em validação com hotéis reais.
Planejado
Ainda não desenvolvido.

See everything you run

  • Technology OverviewAn executive view of what needs attention, what it costs and what to do next.
  • Technology EcosystemEvery system with its owner, vendor, lifecycle and recorded dependencies, on a live inventory and map.
  • Guest TechnologySee which systems and capabilities support each stage of the guest journey, and where one is missing.
  • Department SystemsSpend, renewals, issues and scores for the technology each department relies on. Anything unrecorded shows as Unknown.
  • Internal IT SystemsNetwork, infrastructure and support hardware recorded in the same inventory and asset register.
  • Integration ManagementRecord every interface with its owner, direction, status and monitoring.
  • Integration DesignDesign one-way and two-way interfaces, generate a copyable specification and save proposed field mappings.
  • Data Flow MappingMap source and destination systems and the fields that move between them.

Control what you spend

  • Budget ManagementCAPEX and OPEX, plan against actual, committed spend, forecast, variance and scenarios, with executive reporting and exports.
  • Asset ManagementA hardware register with custody, maintenance, warranty, refresh forecast and retirement.
  • Vendor ManagementA vendor directory with service performance, contacts, SLAs, benchmarks and side-by-side comparison.
  • Contract ManagementContracts, obligations and costs, with a renewal queue that shows notice dates early.
  • Procurement ManagementRun RFP and RFQ sourcing events, evaluate proposals against your criteria and approve the decision.
  • Cost OptimizationEvidence-based savings estimates from duplicate platforms, idle licences, unused features and renewal leverage.

Plan and deliver

  • Project ManagementPortfolios, programs, milestones, task dependencies and team capacity in one plan.
  • IT StrategyDepartment requests, IT feasibility review, funding status, objectives and business cases in one planning desk.
  • Technology RoadmapA one-, three- and five-year roadmap linked to budgets and dependencies, with export.
  • Department AlignmentDepartment objectives and KPIs, technology requests and a Business Alignment score.

Know how technology is performing

  • Technology HealthA weighted health score across availability, lifecycle, service, integration, risk and commercial factors, withheld when evidence is too thin.
  • Technology MaturityMeasure maturity from Manual to Signature and see which requirements are met, not met or unknown.
  • System UsabilityUsability and adoption indicators for each system, shown as Unknown until the evidence is recorded.
  • Technology ScoringSix-dimension system scores with confidence, bands and the evidence behind each result.
  • AI ReadinessScore how ready the hotel’s data, integrations, governance and people are for AI, with the explanation behind each result.
  • Technology RiskOperational risks, lifecycle issues and project risks in one ranked queue with owners.

Govern and protect

  • IT GovernanceReadiness tracking across policies, SOPs, recovery and continuity plans, requests and approvals.
  • IT Policies & SOPsA policy and SOP library with templates, version history, distribution, staff acknowledgement and approvals.
  • Disaster RecoveryRecovery plans with protected systems, owners, recovery objectives, test records and next-test dates.
  • Business ContinuityContinuity plans with manual workarounds, dependency sequence, vendor escalation, exercises and readiness gaps.
  • Downtime ManagementMajor-incident recovery with communication drafts, post-incident reviews and change-freeze windows.
  • Change ManagementA change board with risk, approval steps, freeze windows, scheduling, outcome review and history.
  • Document ManagementSecure intake that reads contracts, invoices and inventories with AI, then asks a person to confirm each fact.

Lead with intelligence

  • Executive ReportingSix ready reports for the CFO, operations, monthly IT, the board, the portfolio and the enterprise, with published copies.
  • Keyline Core IntelligenceAsk a question and get an answer from the hotel’s own records, with citations and confidence. Missing evidence is stated, not guessed.
  • Keyline RecommendationsEvidence-cited recommendations on cost, risk and next steps, ranked by your hotel’s own rules.
  • Proactive AlertsRule-based alerts and reminders that surface renewals, expiries and exceptions early.

Planejado

Ainda não desenvolvido, portanto não faz parte do produto hoje.

  • Purchase requests and ordersPlanejadoRaise and approve purchase requests and orders inside procurement.
  • Planned-outage registerPlanejadoSchedule planned outages and assess downtime impact.
  • Document library with version controlPlanejadoVersion control for every document type, beyond policies and SOPs.
  • Usability surveysPlanejadoCapture employee usability feedback for each system.

A Keyline Core Intelligence responde com os registros do próprio hotel e avisa quando falta evidência.

O que traz ao hotel

Decisões apoiadas em evidências

Cada pontuação, economia e recomendação aponta para os registros que a sustentam, e as lacunas aparecem como Desconhecido em vez de um palpite.

Veja renovações e economias a tempo

Plataformas duplicadas, licenças sem uso e datas de renovação ficam visíveis antes de o prazo de aviso vencer.

Um só plano para a tecnologia

Ligue projetos, orçamentos e roteiro aos objetivos do hotel, para a liderança ver o que está financiado e por quê.

Incluído em cada produto

A base sobre a qual os três produtos se apoiam.

  • Hotel WorkspaceOne workspace per hotel, with its own profile, records and context.
  • Multi-Property ManagementPortfolio, group and single-hotel views with combined rollups and an enterprise region and brand hierarchy.
  • Hotel OnboardingHotel profile, department interviews, context questions and user invitations, led by the Techorph team.
  • Department SetupDepartment mission, head, objectives with KPIs and a guided interview.
  • Employee DirectoryLicensed users with their role, hotels and departments.
  • Role-Based AccessOwner, Manager and Viewer roles with hotel and department scope, backed by row-level security.
  • Keyline Intelligence EngineRetrieval over the hotel’s own records that powers answers, recommendations and every module panel.
  • Evidence ManagementCoverage, confidence and missing evidence on every score, with documents confirmed by a person.
  • Approvals and Hand-offsApprovals and hand-offs inside each product, from tickets to changes, projects and policies.
  • Integration FrameworkScoped REST API keys, signed webhooks with retries, a credential vault and an MCP endpoint.
  • PMS ConnectorsAcesso antecipadoRead-only synchronization from Oracle OPERA Cloud and Mews. Not yet validated against live hotels.
  • NotificationsEmail reminders and in-app notices.
  • Secure Document IntakePrivate upload inbox with extraction and human confirmation.
  • Activity RecordsEvent logs inside each module, including access, tickets, budget and PMS activity.
  • Dashboards & ReportingRole views for the CIO, GM, CFO, owner and departments, with frozen report publications.
  • Executive IntelligenceOverview, executive view, recommendations and enterprise rollups. Unevidenced values show Unknown, never zero.
  • Security & Data IsolationEach organization’s and hotel’s data is kept apart with row-level security, and authenticator-app sign-in is supported.
  • Hotel CustomizationAcesso antecipadoHotel-written inspection checklists, standards and rules in Roomline, plus SOPs and policies.
  • Integrations AdministrationConnection health, last sync, errors and retry for each integration.
  • Mobile-Friendly WorkspaceA responsive workspace for phones and tablets.

Veja com o seu próprio hotel

Agende uma demonstração e traga uma prioridade atual. Mostraremos como funciona com os seus sistemas e as suas equipes.

Gestão de tecnologia | Techorph HTMS™ | Techorph