A contract renews without an owner
The notice deadline passes in a busy week and the term rolls over at the old price. In HTMS™ each contract has an owner, and renewals appear in a queue before the deadline.
Your hotel has the systems. Who is managing the full picture?
A hotel runs a PMS, POS, guest Wi-Fi, door locks and dozens of technology contracts. HTMS™ gives one team the records to manage all of it: what it costs, who owns it and what needs to change.
Leadership sees which systems to fund, fix or retire, and the reason for each.
Three problems it is built for
Department problems never reach the plan
The front office raises slow check-in in a meeting, and it is forgotten by budget time. In HTMS™ department heads record needs, IT assesses them and approved ones go onto the roadmap.
Costs are spread across vendors and budget lines
Invoices arrive from a dozen vendors, and nobody can total what one system costs. In HTMS™ each budget line links to the vendor, contract and system it pays for.
Compared with what you use today
In a spreadsheet
Contracts and costs are listed, but the file has no owner, no reminders and no link to tickets or projects.
In separate tools
The service desk, the budget and the project plan each hold part of the picture, and someone combines them by hand for every meeting.
In HTMS™
Systems, contracts, tickets, budget lines and projects are linked records, so a renewal review or a budget request starts with the facts together.
Works with
- Technology
- Vendors
- Budget
- Projects
- IT Operations
- Risk
- Roadmap
Bring one hotel problem. See the workflow that handles it.
Tell us whether it is technology costs, room readiness, a recurring fault or team coordination, and we will walk through that workflow.