Techorph HTMS™

Connect + Keyline Advanced AI

Donde el equipo conversa y Keyline ayuda a resolver.

Reúna conversaciones, archivos y decisiones del personal, y sume a Keyline y a sus agentes al hilo para proponer el siguiente paso.

3,25 US$por habitación/mes

Solicitar una demo de HTMS™Ver precios

La lista detallada de funciones se muestra en inglés.

Connect channel in which a colleague mentions Keyline about an air conditioning fault and Keyline proposes an engineering job that a person must confirm. — Pantalla de ejemplo · datos de muestra de Grand Harbour Hotel

Del mensaje a la tarea resuelta

Keyline convierte lo que dice el equipo en el siguiente paso, y una persona sigue al mando.

Dígalo donde conversa el equipo
Un colega informa de una avería en un canal y menciona a Keyline.
Keyline propone
Lee el mensaje y ofrece un ticket, un trabajo o una tarea de proyecto, con los datos ya rellenados. Todavía no se ha hecho nada.
Una persona confirma
Un clic lo crea con los permisos de esa persona. Las aprobaciones, los presupuestos y los contratos nunca se deciden en el chat.

Keyline propone. Una persona confirma. No se crea nada sin un sí.

Qué incluye

Cada línea describe lo que el producto hace hoy.

Disponible: Integrado en el producto.
Acceso anticipado: Desarrollado y disponible para su hotel, y aún en validación con hoteles reales.
Planificado: Aún no desarrollado.

Conversations for every teamAcceso anticipado

Staff CommunicationDirect, group, channel and record conversations, with replies, reactions and edits.
Direct MessagingPrivate one-to-one conversations.
Department ChannelsHotel and department channels that managers create for the teams that need them.
Group ConversationsGroups of chosen people for work that crosses departments.
Role-Adaptive ConnectSimple, Operational and Advanced layouts chosen from each person’s role and department.
Shift-Aware Starting ViewA duty roster sets each person’s starting view and answers who is on duty.
Mentions & NotificationsMentions, unread counts, per-conversation mute levels and email alerts for mentions.
Conversation SearchSearch every message you are allowed to read.

File SharingUp to five files per message, stored privately and checked on upload.
Voice & Photo CommunicationTake a photo or record a voice note of up to three minutes inside the conversation.
Contextual ConversationsConversations attached to projects, budget lines, systems and changes.
Quick ActionsTurn a message into a ticket, job or project task, or message the team on duty.

Keyline in the conversationAcceso anticipado

Keyline in ConnectMention Keyline for a brief of what needs you, who is on duty and what is new.
Specialized Keyline AgentsFour agents today (Keyline and the IT, Jobs and Project agents), each offering the next step for its area.
Agentic CollaborationMention an agent in a thread and it replies with a proposal that colleagues can see and a person can confirm.
Intelligent ActionsKeyline proposes a ticket, job or project task from a message. A person confirms before anything is created.
Human ApprovalsEvery proposed action waits for a person’s confirmation. Approval, budget and contract decisions are never made in chat.
Cross-Module ActionsConfirmed actions create Service Desk tickets, Roomline jobs and project tasks, always with the confirming person’s own permissions.

Automation you can trustAcceso anticipado

Workflow AutomationReady-made scheduled digests: a daily Service Desk review, rooms still unfinished near an arrival, a weekly project summary, contract renewals and SOP acknowledgement reminders.
AI Work SummariesScheduled count summaries and drafted shift summaries for a person to review.

Control and oversightAcceso anticipado

Agent PermissionsAgents act only with the permissions of the person who asked, and only inside that hotel’s data.
AI Activity RecordEach agent turn, proposal and confirmation is recorded.
Agent GovernanceA closed list of agents, rate limits and a mandatory confirmation step.

Planificado

Aún no desarrollado, por lo que hoy no forma parte del producto.

Agent-to-agent orchestrationPlanificadoAgents that coordinate across modules to carry a request from start to finish.
Natural-language workflow creationPlanificadoDescribe a workflow in plain words and have Keyline build it for review.
Agent task coordinationPlanificadoAssignment, dependencies and progress tracking across agents.
More specialist agentsPlanificadoOperations, Strategy, Finance, Approval, SOP, Technology, Asset, Vendor and Contract agents.
Conversation summariesPlanificadoSummaries of conversations and pending work.
Shift-scoped conversationsPlanificadoConversations and notifications that follow the active shift.
Agent monitoring and activity history screenPlanificadoA screen for agent activity, monitoring and evaluation.

Keyline propone. Una persona confirma. No se crea nada sin un sí.

Qué aporta al hotel

Del mensaje a la acción

Un mensaje puede convertirse en ticket, trabajo o tarea de proyecto en un solo paso confirmado, sin volver a escribirlo.

IA con una persona al mando

Keyline propone y las personas deciden. Los agentes trabajan con los permisos de quien los consulta.

Un solo lugar para conversar

Canales, mensajes directos, archivos, fotos y notas de voz, adaptados al rol de cada persona.

Incluido en cada producto

La base sobre la que se apoyan los tres productos.

Hotel WorkspaceOne workspace per hotel, with its own profile, records and context.
Multi-Property ManagementPortfolio, group and single-hotel views with combined rollups and an enterprise region and brand hierarchy.
Hotel OnboardingHotel profile, department interviews, context questions and user invitations, led by the Techorph team.
Department SetupDepartment mission, head, objectives with KPIs and a guided interview.
Employee DirectoryLicensed users with their role, hotels and departments.
Role-Based AccessOwner, Manager and Viewer roles with hotel and department scope, backed by row-level security.
Keyline Intelligence EngineRetrieval over the hotel’s own records that powers answers, recommendations and every module panel.
Evidence ManagementCoverage, confidence and missing evidence on every score, with documents confirmed by a person.
Approvals and Hand-offsApprovals and hand-offs inside each product, from tickets to changes, projects and policies.
Integration FrameworkScoped REST API keys, signed webhooks with retries, a credential vault and an MCP endpoint.
PMS ConnectorsAcceso anticipadoRead-only synchronization from Oracle OPERA Cloud and Mews. Not yet validated against live hotels.
NotificationsEmail reminders and in-app notices.
Secure Document IntakePrivate upload inbox with extraction and human confirmation.
Activity RecordsEvent logs inside each module, including access, tickets, budget and PMS activity.
Dashboards & ReportingRole views for the CIO, GM, CFO, owner and departments, with frozen report publications.
Executive IntelligenceOverview, executive view, recommendations and enterprise rollups. Unevidenced values show Unknown, never zero.
Security & Data IsolationEach organization’s and hotel’s data is kept apart with row-level security, and authenticator-app sign-in is supported.
Hotel CustomizationAcceso anticipadoHotel-written inspection checklists, standards and rules in Roomline, plus SOPs and policies.
Integrations AdministrationConnection health, last sync, errors and retry for each integration.
Mobile-Friendly WorkspaceA responsive workspace for phones and tablets.

Véalo con su propio hotel

Reserve una demo y traiga una prioridad actual. Le mostraremos cómo funciona con sus sistemas y sus equipos.