Techorph HTMS™

Gestion technologique

Connaissez chaque système, chaque contrat, chaque dollar.

Un seul endroit pour savoir ce que l’hôtel exploite, qui le soutient, ce que cela coûte et ce qu’il faut faire ensuite, pour décider sur des preuves plutôt que sur des impressions.

250 $USpar hôtel/mois

La liste détaillée des fonctions est affichée en anglais.

HTMS™ financials view: spending outlook against budget, CAPEX and OPEX split, forecast by year and the five-year replacement exposure.
Écran d’exemple · données fictives de Grand Harbour Hotel

Le produit en action

HTMS™ system flows graph: hotel systems as nodes, with data flows, dependencies and unmapped endpoints between them.
Écran d’exemple · données fictives de Grand Harbour Hotel
HTMS™ technology scores with the evidence behind each result.
Écran d’exemple · données fictives de Grand Harbour Hotel

Ce qui est inclus

Chaque ligne décrit ce que le produit fait aujourd’hui.

Disponible
Intégré au produit.
Accès anticipé
Développé et disponible pour votre hôtel, encore en phase d’essai dans des hôtels réels.
Prévu
Pas encore développé.

See everything you run

  • Technology OverviewAn executive view of what needs attention, what it costs and what to do next.
  • Technology EcosystemEvery system with its owner, vendor, lifecycle and recorded dependencies, on a live inventory and map.
  • Guest TechnologySee which systems and capabilities support each stage of the guest journey, and where one is missing.
  • Department SystemsSpend, renewals, issues and scores for the technology each department relies on. Anything unrecorded shows as Unknown.
  • Internal IT SystemsNetwork, infrastructure and support hardware recorded in the same inventory and asset register.
  • Integration ManagementRecord every interface with its owner, direction, status and monitoring.
  • Integration DesignDesign one-way and two-way interfaces, generate a copyable specification and save proposed field mappings.
  • Data Flow MappingMap source and destination systems and the fields that move between them.

Control what you spend

  • Budget ManagementCAPEX and OPEX, plan against actual, committed spend, forecast, variance and scenarios, with executive reporting and exports.
  • Asset ManagementA hardware register with custody, maintenance, warranty, refresh forecast and retirement.
  • Vendor ManagementA vendor directory with service performance, contacts, SLAs, benchmarks and side-by-side comparison.
  • Contract ManagementContracts, obligations and costs, with a renewal queue that shows notice dates early.
  • Procurement ManagementRun RFP and RFQ sourcing events, evaluate proposals against your criteria and approve the decision.
  • Cost OptimizationEvidence-based savings estimates from duplicate platforms, idle licences, unused features and renewal leverage.

Plan and deliver

  • Project ManagementPortfolios, programs, milestones, task dependencies and team capacity in one plan.
  • IT StrategyDepartment requests, IT feasibility review, funding status, objectives and business cases in one planning desk.
  • Technology RoadmapA one-, three- and five-year roadmap linked to budgets and dependencies, with export.
  • Department AlignmentDepartment objectives and KPIs, technology requests and a Business Alignment score.

Know how technology is performing

  • Technology HealthA weighted health score across availability, lifecycle, service, integration, risk and commercial factors, withheld when evidence is too thin.
  • Technology MaturityMeasure maturity from Manual to Signature and see which requirements are met, not met or unknown.
  • System UsabilityUsability and adoption indicators for each system, shown as Unknown until the evidence is recorded.
  • Technology ScoringSix-dimension system scores with confidence, bands and the evidence behind each result.
  • AI ReadinessScore how ready the hotel’s data, integrations, governance and people are for AI, with the explanation behind each result.
  • Technology RiskOperational risks, lifecycle issues and project risks in one ranked queue with owners.

Govern and protect

  • IT GovernanceReadiness tracking across policies, SOPs, recovery and continuity plans, requests and approvals.
  • IT Policies & SOPsA policy and SOP library with templates, version history, distribution, staff acknowledgement and approvals.
  • Disaster RecoveryRecovery plans with protected systems, owners, recovery objectives, test records and next-test dates.
  • Business ContinuityContinuity plans with manual workarounds, dependency sequence, vendor escalation, exercises and readiness gaps.
  • Downtime ManagementMajor-incident recovery with communication drafts, post-incident reviews and change-freeze windows.
  • Change ManagementA change board with risk, approval steps, freeze windows, scheduling, outcome review and history.
  • Document ManagementSecure intake that reads contracts, invoices and inventories with AI, then asks a person to confirm each fact.

Lead with intelligence

  • Executive ReportingSix ready reports for the CFO, operations, monthly IT, the board, the portfolio and the enterprise, with published copies.
  • Keyline Core IntelligenceAsk a question and get an answer from the hotel’s own records, with citations and confidence. Missing evidence is stated, not guessed.
  • Keyline RecommendationsEvidence-cited recommendations on cost, risk and next steps, ranked by your hotel’s own rules.
  • Proactive AlertsRule-based alerts and reminders that surface renewals, expiries and exceptions early.

Prévu

Pas encore développé, donc ne fait pas partie du produit aujourd’hui.

  • Purchase requests and ordersPrévuRaise and approve purchase requests and orders inside procurement.
  • Planned-outage registerPrévuSchedule planned outages and assess downtime impact.
  • Document library with version controlPrévuVersion control for every document type, beyond policies and SOPs.
  • Usability surveysPrévuCapture employee usability feedback for each system.

Keyline Core Intelligence répond à partir des dossiers de l’hôtel et signale les preuves manquantes.

Ce que cela apporte à l’hôtel

Des décisions fondées sur des preuves

Chaque score, économie et recommandation renvoie aux dossiers qui la soutiennent, et les lacunes apparaissent comme Inconnu plutôt que comme une supposition.

Voir renouvellements et économies à temps

Plateformes en double, licences inutilisées et dates de renouvellement sont visibles avant la fin du préavis.

Un seul plan pour la technologie

Reliez projets, budgets et feuille de route aux objectifs de l’hôtel, pour que la direction voie ce qui est financé et pourquoi.

Inclus dans chaque produit

Le socle sur lequel reposent les trois produits.

  • Hotel WorkspaceOne workspace per hotel, with its own profile, records and context.
  • Multi-Property ManagementPortfolio, group and single-hotel views with combined rollups and an enterprise region and brand hierarchy.
  • Hotel OnboardingHotel profile, department interviews, context questions and user invitations, led by the Techorph team.
  • Department SetupDepartment mission, head, objectives with KPIs and a guided interview.
  • Employee DirectoryLicensed users with their role, hotels and departments.
  • Role-Based AccessOwner, Manager and Viewer roles with hotel and department scope, backed by row-level security.
  • Keyline Intelligence EngineRetrieval over the hotel’s own records that powers answers, recommendations and every module panel.
  • Evidence ManagementCoverage, confidence and missing evidence on every score, with documents confirmed by a person.
  • Approvals and Hand-offsApprovals and hand-offs inside each product, from tickets to changes, projects and policies.
  • Integration FrameworkScoped REST API keys, signed webhooks with retries, a credential vault and an MCP endpoint.
  • PMS ConnectorsAccès anticipéRead-only synchronization from Oracle OPERA Cloud and Mews. Not yet validated against live hotels.
  • NotificationsEmail reminders and in-app notices.
  • Secure Document IntakePrivate upload inbox with extraction and human confirmation.
  • Activity RecordsEvent logs inside each module, including access, tickets, budget and PMS activity.
  • Dashboards & ReportingRole views for the CIO, GM, CFO, owner and departments, with frozen report publications.
  • Executive IntelligenceOverview, executive view, recommendations and enterprise rollups. Unevidenced values show Unknown, never zero.
  • Security & Data IsolationEach organization’s and hotel’s data is kept apart with row-level security, and authenticator-app sign-in is supported.
  • Hotel CustomizationAccès anticipéHotel-written inspection checklists, standards and rules in Roomline, plus SOPs and policies.
  • Integrations AdministrationConnection health, last sync, errors and retry for each integration.
  • Mobile-Friendly WorkspaceA responsive workspace for phones and tablets.

Voyez-le avec votre propre hôtel

Réservez une démo et apportez une priorité actuelle. Nous montrerons comment cela fonctionne avec vos systèmes et vos équipes.

Gestion technologique | Techorph HTMS™ | Techorph